{"id":9308,"date":"2026-07-14T10:57:50","date_gmt":"2026-07-14T01:57:50","guid":{"rendered":"https:\/\/blog.touchclass.com\/?p=9308"},"modified":"2026-07-14T11:24:39","modified_gmt":"2026-07-14T02:24:39","slug":"%ea%b5%90%ec%9c%a1-roi-%eb%8c%80%ec%8b%9c%eb%b3%b4%eb%93%9c-%ec%88%98%eb%a3%8c%ec%9c%a8-%ec%9d%b4%ed%9b%84-hrd%ea%b0%80-%eb%b4%90%ec%95%bc-%ed%95%a0-%ec%82%ac%ec%97%85-kpi","status":"publish","type":"post","link":"https:\/\/blog.touchclass.com\/ja\/archives\/9308","title":{"rendered":"\uad50\uc721 ROI \ub300\uc2dc\ubcf4\ub4dc: \uc218\ub8cc\uc728 \uc774\ud6c4 HRD\uac00 \ubd10\uc57c \ud560 \uc0ac\uc5c5 KPI"},"content":{"rendered":"\n<p><strong>\uc694\uc57d \uc124\uba85: \uad50\uc721 ROI \ub300\uc2dc\ubcf4\ub4dc\ub294 \uc218\ub8cc\uc728\uacfc \ub9cc\uc871\ub3c4\ub97c \ubc84\ub9ac\ub294 \uac83\uc774 \uc544\ub2c8\ub77c \ub9e8 \uc544\ub798\uc5d0 \ub450\ub294 \uc124\uacc4\uc785\ub2c8\ub2e4. \ud559\uc2b5 \ud65c\ub3d9, \ud604\uc5c5 \uc801\uc6a9, \uc0dd\uc0b0\uc131\u00b7\ud488\uc9c8\u00b7\uc774\ub3d9\u00b7\ub9ac\uc2a4\ud06c KPI\ub97c \uce35\ubcc4\ub85c \uc5f0\uacb0\ud558\uace0 \uc778\uacfc\ub97c \uacfc\uc7a5\ud558\uc9c0 \uc54a\uc73c\uba70 \ud22c\uc790 \uacb0\uc815\uc744 \ub0b4\ub9ac\ub294 \uae30\uc900\uc744 \uc81c\uc2dc\ud569\ub2c8\ub2e4.<\/strong><\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><a><strong>\uad50\uc721 ROI \ub300\uc2dc\ubcf4\ub4dc\uc758 \ud575\uc2ec\ubd80\ud130 \uc9da\uc5b4\ubcf4\uba74<\/strong><\/a><\/p>\n\n\n\n<p>\uae30\uc5c5\uad50\uc721 \uc804\ubb38\uac00 \uad00\uc810\uc5d0\uc11c \ubcf4\uba74 HRD \ub300\uc2dc\ubcf4\ub4dc\uc758 \ubb38\uc81c\ub294 \uc218\ub8cc\uc728\uc744 \ubcf8\ub2e4\ub294 \ub370 \uc788\uc9c0 \uc54a\ub2e4. \ub354 \ud070 \ubb38\uc81c\ub294 \uc218\ub8cc\uc728\uc774 \ub9e8 \uc704\uc5d0 \uc788\uace0, \uc0ac\uc5c5 KPI\uac00 \ub300\uc2dc\ubcf4\ub4dc \ubc16\uc5d0 \uc788\ub2e4\ub294 \ub370 \uc788\ub2e4. \uc218\ub8cc\uc728, \ub9cc\uc871\ub3c4, \ud034\uc988 \uc810\uc218\ub294 \uad50\uc721 \uc6b4\uc601 \ud488\uc9c8\uc744 \ud655\uc778\ud558\ub294 1\uce35 \uc9c0\ud45c\ub2e4. \uadf8\ub7ec\ub098 \uacbd\uc601\uc9c4\uacfc \ud604\uc5c5 \ub9ac\ub354\uac00 \uc54c\uace0 \uc2f6\uc740 \uac83\uc740 \u201c\uad50\uc721\uc774 \uc81c\uacf5\ub418\uc5c8\ub294\uac00\u201d\uac00 \uc544\ub2c8\ub77c \u201c\uc5c5\ubb34\uac00 \ub2ec\ub77c\uc84c\ub294\uac00\u201d, \u201c\uc131\uacfc \ubcd1\ubaa9\uc774 \uc904\uc5c8\ub294\uac00\u201d, \u201c\uc5b4\ub5a4 \ud559\uc2b5 \ud22c\uc790\ub97c \uacc4\uc18d \ud655\ub300\ud574\uc57c \ud558\ub294\uac00\u201d\ub2e4.<\/p>\n\n\n\n<p>2026\ub144 \uc790\ub8cc\ub4e4\uc740 \uc774 \uc804\ud658\uc744 \ubd84\uba85\ud788 \ubcf4\uc5ec\uc900\ub2e4. TalentLMS 2026 L&amp;D Benchmark Report\ub294 \uc870\uc9c1\uc774 L&amp;D \ud504\ub85c\uadf8\ub7a8 \uc131\uacf5\uc744 \uce21\uc815\ud560 \ub54c \uac00\uc7a5 \uc6b0\uc120\ud558\ub294 \uc9c0\ud45c\ub85c \uc5c5\ubb34 \uc131\uacfc \uac1c\uc120 62%, \uc2a4\ud0ac \uac2d \ud574\uc18c 41%, \uc9c1\uc6d0 \uc720\uc9c0 40%\ub97c \uc81c\uc2dc\ud55c\ub2e4. \uac19\uc740 \ubcf4\uace0\uc11c\uc5d0\uc11c HR \uad00\ub9ac\uc790 75%\ub294 \ud68c\uc0ac\uc758 L&amp;D \uc804\ub7b5\uc774 KPI\uc640 \uc815\ub82c\ub418\uc5b4 \uc788\ub2e4\uace0 \ub2f5\ud588\uc9c0\ub9cc, \uc0ac\uc5c5 \uc601\ud5a5(business impact)\uc744 \uce21\uc815\ud55c\ub2e4\uace0 \ub2f5\ud55c \ube44\uc728\uc740 37%\uc5d0 \uadf8\ucce4\ub2e4. D2L\uc758 2026\ub144 \uae30\uc5c5 \ud559\uc2b5 \ubd84\uc11d \uc131\uc219\ub3c4 \ubaa8\ub378\ub3c4 1\ub2e8\uacc4\ub97c \uc218\ub8cc\uc640 \uc810\uc218 \ucd94\uc801, 5\ub2e8\uacc4\ub97c \ud559\uc2b5 \ub370\uc774\ud130\ub97c \uc0dd\uc0b0\uc131\u00b7\uc720\uc9c0\u00b7\ub9e4\ucd9c \uac19\uc740 \uc778\ub825 KPI\uc640 \uc5f0\uacb0\ud558\ub294 \ub2e8\uacc4\ub85c \uad6c\ubd84\ud55c\ub2e4.<\/p>\n\n\n\n<p>\uc774 \uae00\uc758 \uacb0\ub860\uc740 \ubd84\uba85\ud558\ub2e4. \uc218\ub8cc\uc728 \uc774\ud6c4\uc758 HRD \ub300\uc2dc\ubcf4\ub4dc\ub294 \uad50\uc721\ud300\uc758 \ud65c\ub3d9\ub7c9\uc744 \ubcf4\uc5ec\uc8fc\ub294 \ud654\uba74\uc774 \uc544\ub2c8\ub77c, \ud559\uc2b5 \ud22c\uc790\ub97c \ud655\ub300\u00b7\uc218\uc815\u00b7\uc911\ub2e8\ud560\uc9c0 \uacb0\uc815\ud558\uac8c \ub9cc\ub4dc\ub294 \uc0ac\uc5c5 KPI \ubcf4\ub4dc\uc5ec\uc57c \ud55c\ub2e4. \uc774\ub97c \uc704\ud574\uc11c\ub294 \uc218\ub8cc\uc728 1\uce35, \uc801\uc6a9 \uc99d\uac70 2\uce35, \uc5c5\ubb34 KPI 3\uce35, \uc778\uc7ac \ud750\ub984 4\uce35\uc758 \uad6c\uc870\uac00 \ud544\uc694\ud558\ub2e4. HRD\ub294 \uc131\uacfc\ub97c \ub3c5\uc810\ud558\ub294 \ubd80\uc11c\uac00 \uc544\ub2c8\ub77c, \ud604\uc5c5\u00b7People Analytics\u00b7\uc7ac\ubb34\uc640 \ud568\uaed8 \uc99d\uac70 \ud750\ub984\uc744 \uc124\uacc4\ud558\ub294 \ubd80\uc11c\uac00 \ub418\uc5b4\uc57c \ud55c\ub2e4.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><a><strong>\uc218\ub8cc\uc728\uc740 \ubc84\ub9b4 \uc9c0\ud45c\uac00 \uc544\ub2c8\ub77c \ub9e8 \uc544\ub798\ub85c \ub0b4\ub824\uc57c \ud55c\ub2e4<\/strong><\/a><\/p>\n\n\n\n<p>\uc218\ub8cc\uc728\uc740 \uc811\uadfc\uc131\u00b7\uc804\ub2ec \uc5ec\ubd80\u00b7\uc6b4\uc601 \uc624\ub958\ub97c \ubcf4\uc5ec\uc8fc\ub294 1\uce35 \uc9c0\ud45c\ub2e4. \uace0\uac1d\uc9c0\uc6d0\uc758 1\ucc28 \ud574\uacb0\ub960 \uac19\uc740 \uc5c5\ubb34 KPI\uc640 \uc801\uc6a9 \uc99d\uac70\ub97c \uadf8 \uc704\uc5d0 \ub450\uc5b4\uc57c \ube44\ub85c\uc18c \ud22c\uc790 \ud310\ub2e8\uc774 \uac00\ub2a5\ud558\ub2e4.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><a><strong>\uc790\ub8cc\uac00 \ubcf4\uc5ec\uc8fc\ub294 \ubcc0\ud654: L&amp;D \uc131\uacf5 \uc9c0\ud45c\ub294 \uc774\ubbf8 \uc5c5\ubb34 \uc131\uacfc \ucabd\uc73c\ub85c \uc774\ub3d9\ud558\uace0 \uc788\ub2e4<\/strong><\/a><\/p>\n\n\n\n<p>TalentLMS 2026 L&amp;D Benchmark Report\uc758 L&amp;D ROI \uadf8\ub798\ud504\ub294 \uae30\uc5c5\ub4e4\uc774 \uc774\ubbf8 \uc5b4\ub5a4 \uc9c0\ud45c\ub97c \uc911\uc694\ud558\uac8c \ubcf4\uae30 \uc2dc\uc791\ud588\ub294\uc9c0 \ubcf4\uc5ec\uc900\ub2e4. \uc870\uc9c1\uc774 L&amp;D \ud504\ub85c\uadf8\ub7a8\uc758 \uc131\uacf5\uc744 \uce21\uc815\ud560 \ub54c \uac00\uc7a5 \uc6b0\uc120\ud558\ub294 \uc9c0\ud45c\ub294 \uc5c5\ubb34 \uc131\uacfc \uac1c\uc120 62%, \uc2a4\ud0ac \uac2d \ud574\uc18c 41%, \uc9c1\uc6d0 \uc720\uc9c0 40%\uc600\ub2e4. \uc774 \uc138 \uc9c0\ud45c\ub294 \ubaa8\ub450 \uad50\uc721 \ud65c\ub3d9 \uc790\uccb4\uac00 \uc544\ub2c8\ub77c \uad50\uc721 \uc774\ud6c4\uc758 \ubcc0\ud654\uc5d0 \uac00\uae5d\ub2e4.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"962\" height=\"617\" src=\"https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/image-2.jpeg\" alt=\"\" class=\"wp-image-9309\" srcset=\"https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/image-2.jpeg 962w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/image-2-300x192.jpeg 300w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/image-2-150x96.jpeg 150w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/image-2-18x12.jpeg 18w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/image-2-350x224.jpeg 350w\" sizes=\"(max-width: 962px) 100vw, 962px\" \/><\/figure>\n\n\n\n<p>TalentLMS 2026 L&amp;D Benchmark Report\uc5d0\uc11c \uc870\uc9c1\uc774 L&amp;D \uc131\uacf5 \uce21\uc815\uc5d0 \uc6b0\uc120 \uc0ac\uc6a9\ud558\ub294 \uc9c0\ud45c: \uc5c5\ubb34 \uc131\uacfc \uac1c\uc120 62%, \uc2a4\ud0ac \uac2d \ud574\uc18c 41%, \uc9c1\uc6d0 \uc720\uc9c0 40% \u2014 \uad50\uc721 ROI \ub300\uc2dc\ubcf4\ub4dc \uadfc\uac70 \ub3c4\ud45c<\/p>\n\n\n\n<p>\uac19\uc740 \ubcf4\uace0\uc11c\ub294 \ub2e4\ub978 \uc22b\uc790\ub3c4 \ud568\uaed8 \ubcf4\uc5ec\uc900\ub2e4. HR \uad00\ub9ac\uc790 75%\ub294 \ud68c\uc0ac\uc758 L&amp;D \uc804\ub7b5\uc774 KPI\uc640 \uc815\ub82c\ub418\uc5b4 \uc788\ub2e4\uace0 \ub2f5\ud588\uace0, \ub3d9\uc758\ud558\uc9c0 \uc54a\uc740 \ube44\uc728\uc740 5%\uc5d0 \uadf8\ucce4\ub2e4. \uc784\uc6d0\uc774 L&amp;D\ub97c \ud22c\uc790\ubcf4\ub2e4 \ube44\uc6a9\uc73c\ub85c \ubcf8\ub2e4\ub294 \uc778\uc2dd\ub3c4 2022\ub144 54%\uc5d0\uc11c 2025\ub144 41%\ub85c \ub0ae\uc544\uc84c\ub2e4. \ud45c\uba74\uc801\uc73c\ub85c \ubcf4\uba74 L&amp;D\ub294 \uc810\uc810 \uc0ac\uc5c5\uacfc \uc5f0\uacb0\ub418\uace0 \uc788\ub2e4.<\/p>\n\n\n\n<p>\ud558\uc9c0\ub9cc \uc790\uc138\ud788 \ubcf4\uba74 \uc544\uc9c1 \uac04\uadf9\uc774 \uc788\ub2e4. TalentLMS\ub294 L&amp;D \uc131\uacf5\uc758 \ubcf4\uc870 \uce21\uc815 \uc9c0\ud45c\ub85c \uc0ac\uc5c5 \uc601\ud5a5 37%, \ucee4\ub9ac\uc5b4 \uc131\uc7a5 \uacb0\uacfc 31%, \uad50\uc721 \ub9cc\uc871\ub3c4 28%\ub97c \uc81c\uc2dc\ud55c\ub2e4. KPI\uc640 \uc815\ub82c\ub418\uc5b4 \uc788\ub2e4\uace0 \ub9d0\ud558\ub294 \uc870\uc9c1\uc740 \ub9ce\uc9c0\ub9cc, \uc2e4\uc81c\ub85c \uc0ac\uc5c5 \uc601\ud5a5\uc744 \uce21\uc815\ud558\ub294 \uc870\uc9c1\uc740 \uadf8\ubcf4\ub2e4 \uc801\ub2e4. \u201c\uc0ac\uc5c5\uacfc \uc5f0\uacb0\ub418\uc5b4 \uc788\ub2e4\u201d\ub294 \uc120\uc5b8\uacfc \u201c\uc0ac\uc5c5 KPI\ub85c \uac80\uc99d\ud558\uace0 \uc788\ub2e4\u201d\ub294 \uc6b4\uc601 \uc0ac\uc774\uc5d0 \ucc28\uc774\uac00 \uc788\ub294 \uac83\uc774\ub2e4.<\/p>\n\n\n\n<p>D2L\uc758 2026\ub144 \uae30\uc5c5 \ud559\uc2b5 \ubd84\uc11d \uc131\uc219\ub3c4 \ubaa8\ub378\ub3c4 \uac19\uc740 \ubb38\uc81c\ub97c \uc9c0\uc801\ud55c\ub2e4. \uc774 \ubaa8\ub378\uc740 \uae30\uc5c5 \ud559\uc2b5 \ubd84\uc11d\uc744 5\ub2e8\uacc4\ub85c \uad6c\ubd84\ud55c\ub2e4. 1\ub2e8\uacc4\ub294 \uc218\ub8cc\uc640 \uc810\uc218 \uac19\uc740 \uae30\ubcf8 \ubcf4\uace0\ub2e4. 2\ub2e8\uacc4\ub294 \ub85c\uadf8\uc778, \uc138\uc158 \uc2dc\uac04, \ucf58\ud150\uce20 \uc870\ud68c \uac19\uc740 \ucc38\uc5ec \ub300\uc2dc\ubcf4\ub4dc\ub2e4. 3\ub2e8\uacc4\ub294 \uad50\uc721\uc744 \uc5ed\ub7c9\uacfc \uc2a4\ud0ac \uc131\uacfc\uc5d0 \uc5f0\uacb0\ud55c\ub2e4. 4\ub2e8\uacc4\ub294 AI \uae30\ubc18 \uc608\uce21\uacfc \ucc98\ubc29 \ubd84\uc11d\uc774\ub2e4. 5\ub2e8\uacc4\ub294 \ud559\uc2b5 \ubd84\uc11d\uc744 \uc0dd\uc0b0\uc131, \uc720\uc9c0, \ub9e4\ucd9c \uac19\uc740 \uc778\ub825 KPI\uc5d0 \uc5f0\uacb0\ud574 \uc804\ub7b5\uc801 \uc0ac\uc5c5 \uc601\ud5a5\uc744 \uc99d\uba85\ud558\ub294 \ub2e8\uacc4\ub2e4.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"961\" height=\"641\" src=\"https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/image-4.jpeg\" alt=\"\" class=\"wp-image-9311\" srcset=\"https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/image-4.jpeg 961w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/image-4-300x200.jpeg 300w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/image-4-150x100.jpeg 150w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/image-4-18x12.jpeg 18w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/image-4-350x233.jpeg 350w\" sizes=\"(max-width: 961px) 100vw, 961px\" \/><\/figure>\n\n\n\n<p>D2L 2026 Corporate Learning Analytics\uc758 5\ub2e8\uacc4 \uc131\uc219\ub3c4 \ubaa8\ub378: \uae30\ubcf8 \ubcf4\uace0\uc5d0\uc11c \uc804\ub7b5\uc801 \uc0ac\uc5c5 \uc601\ud5a5\uae4c\uc9c0 \u2014 \uad50\uc721 ROI \ub300\uc2dc\ubcf4\ub4dc \uadfc\uac70 \ub3c4\ud45c<\/p>\n\n\n\n<p>\uc774 \ub3c4\ud45c\uc5d0\uc11c \uc911\uc694\ud55c \uac83\uc740 \uae30\uc220 \uc131\uc219\ub3c4\uac00 \uc544\ub2c8\ub77c \uc9c8\ubb38\uc758 \uc131\uc219\ub3c4\ub2e4. 1\ub2e8\uacc4\ub294 \u201c\ub204\uac00 \ub05d\ub0c8\ub294\uac00\u201d\ub97c \ubb3b\ub294\ub2e4. 5\ub2e8\uacc4\ub294 \u201c\ubb34\uc5c7\uc774 \ub2ec\ub77c\uc84c\uace0, \ub2e4\uc74c \ud22c\uc790\ub294 \uc5b4\ub514\uc5d0 \ud574\uc57c \ud558\ub294\uac00\u201d\ub97c \ubb3b\ub294\ub2e4. \ub9ce\uc740 HRD \uc870\uc9c1\uc740 \uc544\uc9c1 1\ub2e8\uacc4\uc640 2\ub2e8\uacc4 \uc22b\uc790\ub97c \uac00\uc9c0\uace0 5\ub2e8\uacc4\uc758 \uc9c8\ubb38\uc5d0 \ub2f5\ud558\ub824 \ud55c\ub2e4. \uc774\uac83\uc774 \uad50\uc721 ROI \ub17c\uc758\uac00 \uc790\uc8fc \uacf5\ud5c8\ud574\uc9c0\ub294 \uc774\uc720\ub2e4.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><a><strong>\uad50\uc721 ROI\ub97c \ub9e4\ucd9c \ud658\uc0b0 \uacf5\uc2dd\uc73c\ub85c\ub9cc \uc881\ud788\uba74 \uc2e4\ud328\ud55c\ub2e4<\/strong><\/a><\/p>\n\n\n\n<p>\uad50\uc721 ROI\ub97c \ub9d0\ud560 \ub54c \ud754\ud788 \uc4f0\ub294 \uacf5\uc2dd\uc774 \uc788\ub2e4.<\/p>\n\n\n\n<p>\uad50\uc721 ROI = (\uc99d\ubd84 \uc0ac\uc5c5\ud6a8\uacfc\uc758 \uae08\uc561 \ud658\uc0b0 &#8211; \ucd1d\ube44\uc6a9) \/ \ucd1d\ube44\uc6a9<\/p>\n\n\n\n<p>\uc774 \uacf5\uc2dd \uc790\uccb4\ub294 \uc720\uc6a9\ud558\ub2e4. \ubb38\uc81c\ub294 \ubaa8\ub4e0 \uad50\uc721\uc744 \uc774 \uacf5\uc2dd \ud558\ub098\ub85c \uc5b5\uc9c0 \ud658\uc0b0\ud560 \ub54c \uc0dd\uae34\ub2e4. \uc601\uc5c5 \uad50\uc721, \uace0\uac1d\uc9c0\uc6d0 \uad50\uc721, \uc628\ubcf4\ub529, \uc548\uc804, \ucef4\ud50c\ub77c\uc774\uc5b8\uc2a4, \ub9ac\ub354\uc2ed, \ub370\uc774\ud130 \ub9ac\ud130\ub7ec\uc2dc, AI \ud65c\uc6a9 \uad50\uc721\uc740 \uc131\uacfc\uac00 \ub098\ud0c0\ub098\ub294 \ubc29\uc2dd\uc774 \ub2e4\ub974\ub2e4. \uc5b4\ub5a4 \uad50\uc721\uc740 \ub9e4\ucd9c \uc804\ud658\uc728\ub85c \ubcfc \uc218 \uc788\ub2e4. \uc5b4\ub5a4 \uad50\uc721\uc740 \uc624\ub958\uc728, \uc7ac\uc791\uc5c5, \uc0ac\uace0, \uac10\uc0ac \uc9c0\uc801, \uace0\uac1d \ubd88\ub9cc, \ub0b4\ubd80 \uc774\ub3d9, \uc219\ub828 \ub3c4\ub2ec \uc2dc\uac04\uc73c\ub85c \ubd10\uc57c \ud55c\ub2e4. \uc5b4\ub5a4 \uad50\uc721\uc740 \ub2e8\uae30 \uc7ac\ubb34 ROI\ubcf4\ub2e4 \ub9ac\uc2a4\ud06c \ud68c\ud53c\uc640 \ud589\ub3d9 \uae30\uc900 \ud615\uc131\uc774 \ud575\uc2ec\uc774\ub2e4.<\/p>\n\n\n\n<p>\ub530\ub77c\uc11c \uad50\uc721 ROI \ub300\uc2dc\ubcf4\ub4dc\ub294 \ud558\ub098\uc758 \uae08\uc561 \uc22b\uc790\ub85c \ub05d\ub098\uba74 \uc548 \ub41c\ub2e4. \ud22c\uc790 \ud310\ub2e8\uc5d0\ub294 \uae08\uc561 \ud658\uc0b0\uc774 \ud544\uc694\ud560 \uc218 \uc788\uc9c0\ub9cc, \uadf8 \uc544\ub798\uc5d0\ub294 \uc131\uacfc \ubb36\uc74c\uc774 \uc788\uc5b4\uc57c \ud55c\ub2e4.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><td>\uad50\uc721 \uc720\ud615<\/td><td>\uae08\uc561 \ud658\uc0b0\uc774 \uac00\ub2a5\ud55c \uc9c0\ud45c<\/td><td>\ud568\uaed8 \ubd10\uc57c \ud560 \ube44\uc7ac\ubb34 \uc9c0\ud45c<\/td><\/tr><\/thead><tbody><tr><td>\uc601\uc5c5 \uad50\uc721<\/td><td>\ub9e4\ucd9c \uc804\ud658\uc728, \ud3c9\uade0 \ud560\uc778\uc728, \uc81c\uc548 \ub9ac\ub4dc\ud0c0\uc784, \ub9e4\ucd9c\/\uc601\uc5c5\uc778\ub825<\/td><td>\uc81c\uc548\uc11c \ud488\uc9c8, \uace0\uac1d \uc9c8\ubb38 \ub300\uc751, \ucf54\uce6d \uae30\ub85d<\/td><\/tr><tr><td>\uace0\uac1d\uc9c0\uc6d0 \uad50\uc721<\/td><td>\ud3c9\uade0 \ucc98\ub9ac\uc2dc\uac04, \uc7ac\ubb38\uc758\uc728, \uc5d0\uc2a4\uceec\ub808\uc774\uc158 \ube44\uc6a9<\/td><td>1\ucc28 \ud574\uacb0\ub960, CSAT, \uc0c1\ub2f4 \ud488\uc9c8 \ub8e8\ube0c\ub9ad<\/td><\/tr><tr><td>\uc81c\uc870\u00b7\uc6b4\uc601 \uad50\uc721<\/td><td>\ubd88\ub7c9\ub960, \uc7ac\uc791\uc5c5\ub960, \uc124\ube44 \uc815\uc9c0\uc2dc\uac04, \uc548\uc804\uc0ac\uace0 \ube44\uc6a9<\/td><td>\ud45c\uc900\uc791\uc5c5 \uc900\uc218, \uc704\ud5d8 \ud589\ub3d9 \uad00\ucc30, \ud604\uc7a5 \uac1c\uc120 \uc81c\uc548<\/td><\/tr><tr><td>\uc628\ubcf4\ub529<\/td><td>\ub3c5\ub9bd \uc218\ud589\uae4c\uc9c0 \uac78\ub9b0 \uc2dc\uac04, \uc870\uae30 \uc774\ud0c8 \ube44\uc6a9<\/td><td>30\/60\/90\uc77c \uacfc\uc81c \ud1b5\uacfc, \uad00\ub9ac\uc790 \ud53c\ub4dc\ubc31, \uc5ed\ud560 \uc774\ud574\ub3c4<\/td><\/tr><tr><td>\ucef4\ud50c\ub77c\uc774\uc5b8\uc2a4 \uad50\uc721<\/td><td>\uc704\ubc18 \ube44\uc6a9, \uac10\uc0ac \uc9c0\uc801, \ubc8c\uae08, \uc0ac\uace0 \uac10\uc18c<\/td><td>\ud310\ub2e8 \uc0ac\ub840 \ud1b5\uacfc\uc728, \uc2e0\uace0\u00b7\uc0c1\ub2f4 \uacbd\ub85c \uc778\uc9c0, \uc99d\uc801 \uc644\uacb0\uc131<\/td><\/tr><tr><td>\ub9ac\ub354\uc2ed \uad50\uc721<\/td><td>\ud300 \uc774\uc9c1\ub960, \uc131\uacfc \ud3b8\ucc28, \ub0b4\ubd80 \ucda9\uc6d0\ub960<\/td><td>1on1 \uc2e4\ud589, \ud53c\ub4dc\ubc31 \uc8fc\uae30, \uc2ec\ub9ac\uc801 \uc548\uc804\uac10, \uc131\uc7a5 \ub300\ud654<\/td><\/tr><tr><td>\ub9ac\uc2a4\ud0ac\ub9c1<\/td><td>\uc678\ubd80 \ucc44\uc6a9 \ub300\uccb4 \ube44\uc6a9, \ub0b4\ubd80 \ubc30\uce58 \uc131\uacf5\ub960<\/td><td>\uc2a4\ud0ac \uac2d \ucd95\uc18c, \uc804\ud658 \ud6c4 90\uc77c \uc801\uc751, \ud504\ub85c\uc81d\ud2b8 \uae30\uc5ec<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\uc774 \ud45c\uc758 \ud575\uc2ec\uc740 ROI\ub97c \ud3ec\uae30\ud558\uc790\ub294 \uac83\uc774 \uc544\ub2c8\ub2e4. ROI\ub97c \ub354 \uc815\ud655\ud558\uac8c \ub9cc\ub4e4\uc790\ub294 \uac83\uc774\ub2e4. \uad50\uc721\uc774 \ub9e4\ucd9c\uc744 \uc9c1\uc811 \ub9cc\ub4e4\uc5c8\ub2e4\uace0 \uacfc\uc7a5\ud558\uba74 HRD\uc758 \uc2e0\ub8b0\uac00 \ub5a8\uc5b4\uc9c4\ub2e4. \ubc18\ub300\ub85c \uad50\uc721\uc774 \uc5b4\ub5a4 \ud589\ub3d9 \ubcc0\ud654\uc640 \ud504\ub85c\uc138\uc2a4 \uac1c\uc120\uc744 \ud1b5\ud574 \uc0ac\uc5c5 KPI\uc5d0 \uae30\uc5ec\ud588\ub294\uc9c0 \uc99d\uac70 \uc0ac\uc2ac\uc744 \ub9cc\ub4e4\uba74, \uae08\uc561 \ud658\uc0b0\uc774 \uc5b4\ub824\uc6b4 \uad50\uc721\ub3c4 \ud22c\uc790 \ud310\ub2e8\uc758 \uc5b8\uc5b4\ub85c \uc124\uba85\ud560 \uc218 \uc788\ub2e4.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><a><strong>HRD \ub300\uc2dc\ubcf4\ub4dc\ub294 4\uce35 \uad6c\uc870\ub85c \uc124\uacc4\ud574\uc57c \ud55c\ub2e4<\/strong><\/a><\/p>\n\n\n\n<p>\uc2e4\ubb34\uc801\uc73c\ub85c \uac00\uc7a5 \uc774\ud574\ud558\uae30 \uc26c\uc6b4 \uad6c\uc870\ub294 4\uce35 \ub300\uc2dc\ubcf4\ub4dc\ub2e4. \uc218\ub8cc\uc728 1\uce35, \uc801\uc6a9 \uc99d\uac70 2\uce35, \uc5c5\ubb34 KPI 3\uce35, \uc778\uc7ac \ud750\ub984 4\uce35\uc774\ub2e4. \uc774 \uad6c\uc870\ub97c \uc4f0\uba74 \uc218\ub8cc\uc728\uc744 \ubb34\uc2dc\ud558\uc9c0 \uc54a\uc73c\uba74\uc11c\ub3c4, \uc218\ub8cc\uc728\uc5d0 \uac07\ud788\uc9c0 \uc54a\uc744 \uc218 \uc788\ub2e4.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><a><strong>1\uce35: \uc218\ub8cc\uc728\uacfc \uc6b4\uc601 \ud488\uc9c8<\/strong><\/a><\/p>\n\n\n\n<p>1\uce35\uc740 \uad50\uc721\uc774 \uc81c\ub300\ub85c \uc81c\uacf5\ub418\uc5c8\ub294\uc9c0 \ud655\uc778\ud558\ub294 \uc9c0\ud45c\ub2e4. \ub300\uc0c1\uc790 \ucee4\ubc84\ub9ac\uc9c0, \uc2e0\uccad\ub960, \uc218\ub8cc\uc728, \ubbf8\uc218\ub8cc \uc0ac\uc720, \ub9cc\uc871\ub3c4, \ud034\uc988 \uc810\uc218, \uc2dc\uc2a4\ud15c \uc811\uadfc\uc131, \uacfc\uc815\ubcc4 \uc774\ud0c8 \uad6c\uac04\uc774 \ud3ec\ud568\ub41c\ub2e4. \uc774 \uc22b\uc790\ub294 HRD \uc6b4\uc601\uc5d0 \uaf2d \ud544\uc694\ud558\ub2e4. \ub2e4\ub9cc \uacbd\uc601\uc9c4 \ubcf4\uace0\uc758 \uacb0\ub860\uc774 \ub418\uc5b4\uc11c\ub294 \uc548 \ub41c\ub2e4.<\/p>\n\n\n\n<p>1\uce35 \uc9c0\ud45c\uac00 \ud544\uc694\ud55c \uc774\uc720\ub294 \ubb38\uc81c\uc758 \uc6d0\uc778\uc744 \ubd84\ub9ac\ud558\uae30 \uc704\ud574\uc11c\ub2e4. \uc5b4\ub5a4 \uad50\uc721\uc758 \uc131\uacfc\uac00 \ub0ae\uc744 \ub54c, \uacfc\uc815 \uc124\uacc4\uac00 \ub098\uc05c \uac83\uc778\uc9c0, \ub300\uc0c1\uc790\uac00 \uc218\uac15\ud558\uc9c0 \ubabb\ud55c \uac83\uc778\uc9c0, \uad00\ub9ac\uc790\uac00 \uc2dc\uac04\uc744 \uc8fc\uc9c0 \uc54a\uc740 \uac83\uc778\uc9c0, \uc2dc\uc2a4\ud15c \uc811\uadfc\uc131\uc774 \ub0ae\uc740 \uac83\uc778\uc9c0 \uad6c\ubd84\ud574\uc57c \ud55c\ub2e4. \uc218\ub8cc\uc728\uc740 \uc0ac\uc5c5 \uc131\uacfc \uc9c0\ud45c\uac00 \uc544\ub2c8\uc9c0\ub9cc, \uc131\uacfc \uce21\uc815\uc758 \uc804\uc81c \uc870\uac74\uc774\ub2e4.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><a><strong>2\uce35: \ud604\uc5c5 \uc801\uc6a9 \uc99d\uac70<\/strong><\/a><\/p>\n\n\n\n<p>2\uce35\uc740 \uad50\uc721 \uc774\ud6c4 \uc2e4\uc81c \uc5c5\ubb34\uc5d0\uc11c \ubb34\uc5c7\uc774 \ub2ec\ub77c\uc84c\ub294\uc9c0\ub97c \ubcf8\ub2e4. \uc801\uc6a9 \uacfc\uc81c \uc81c\ucd9c\ub960, \uad00\ub9ac\uc790 \ud53c\ub4dc\ubc31 \uc644\ub8cc\uc728, \uc5c5\ubb34 \uc0b0\ucd9c\ubb3c \ub8e8\ube0c\ub9ad \uc810\uc218, 30\uc77c \ub0b4 \ud589\ub3d9 \uad00\ucc30\ub960, \uc2e4\uc2b5 \uacfc\uc81c \ud1b5\uacfc\uc728, \ucf54\uce6d \uae30\ub85d, \uc0c8 \ub3c4\uad6c \uc0ac\uc6a9\uc758 \uc801\uc815\uc131, \uc7ac\uc791\uc5c5 \uac10\uc18c \uac19\uc740 \uc9c0\ud45c\ub2e4.<\/p>\n\n\n\n<p>\uc774 \uce35\uc774 \uac00\uc7a5 \uc911\uc694\ud558\ub2e4. \uc0ac\uc5c5 KPI\ub294 \uc2dc\uac04\uc774 \uac78\ub9ac\uace0 \uc5ec\ub7ec \uc694\uc778\uc758 \uc601\ud5a5\uc744 \ubc1b\ub294\ub2e4. \uadf8\ub798\uc11c \uad50\uc721 \uc9c1\ud6c4\uc5d0\ub294 \ud604\uc5c5 \uc801\uc6a9 \uc99d\uac70\ub97c \ubd10\uc57c \ud55c\ub2e4. \uad50\uc721\uc0dd\uc774 \uc218\ub8cc\ud588\ub294\uc9c0\ubcf4\ub2e4, \uad50\uc721 \ud6c4 30\uc77c \uc548\uc5d0 \uc2e4\uc81c \uc5c5\ubb34 \uc0b0\ucd9c\ubb3c\uc774 \ub2ec\ub77c\uc84c\ub294\uc9c0\uac00 \ub354 \uac15\ud55c \uc2e0\ud638\ub2e4. \uad00\ub9ac\uc790\uac00 \uc801\uc6a9 \uacfc\uc81c\ub97c \uc8fc\uc5c8\ub294\uc9c0, \ud53c\ub4dc\ubc31\ud588\ub294\uc9c0, \uc5c5\ubb34 \ubc30\uc815\uc744 \uc870\uc815\ud588\ub294\uc9c0\ub3c4 \ud568\uaed8 \ubd10\uc57c \ud55c\ub2e4.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><a><strong>3\uce35: \uc5c5\ubb34 KPI\uc640 \ud504\ub85c\uc138\uc2a4 \ubcc0\ud654<\/strong><\/a><\/p>\n\n\n\n<p>3\uce35\uc740 \ud604\uc5c5 \ub9ac\ub354\uac00 \ucc45\uc784\uc9c0\ub294 KPI\ub2e4. \uc601\uc5c5\uc740 \uc81c\uc548 \ub9ac\ub4dc\ud0c0\uc784, win rate, \ud30c\uc774\ud504\ub77c\uc778 \uc804\ud658\uc728, \ud3c9\uade0 \ud560\uc778\uc728\uc744 \ubcf8\ub2e4. \uace0\uac1d\uc9c0\uc6d0\uc740 1\ucc28 \ud574\uacb0\ub960, \ud3c9\uade0 \ucc98\ub9ac\uc2dc\uac04, \uc7ac\ubb38\uc758\uc728, \uc5d0\uc2a4\uceec\ub808\uc774\uc158\uc728, CSAT\ub97c \ubcf8\ub2e4. \uc81c\uc870\ub294 \ubd88\ub7c9\ub960, \uc7ac\uc791\uc5c5\ub960, \uc124\ube44 downtime, \uc548\uc804\uc0ac\uace0, \ucc98\ub9ac\ub7c9\uc744 \ubcf8\ub2e4. \uac1c\ubc1c \uc870\uc9c1\uc740 \ubc30\ud3ec \ub9ac\ub4dc\ud0c0\uc784, \uacb0\ud568 \uc720\ucd9c\ub960, \uc7a5\uc560 \uac74\uc218, \ucf54\ub4dc \ub9ac\ubdf0 \ubc18\ub824\uc728, \ub85c\ub4dc\ub9f5 \uc608\uce21 \uc815\ud655\ub3c4\ub97c \ubcfc \uc218 \uc788\ub2e4.<\/p>\n\n\n\n<p>\uc5ec\uae30\uc11c HRD\uac00 \uc8fc\uc758\ud560 \uc810\uc740 KPI \uc18c\uc720\uad8c\uc774\ub2e4. \uc5c5\ubb34 KPI\ub294 HRD\uac00 \ub2e8\ub3c5 \uc18c\uc720\ud560 \uc218 \uc5c6\ub2e4. \ud604\uc5c5 \ub9ac\ub354\uac00 \uc131\uacfc \ubaa9\ud45c\uc640 \uae30\uc900\uc120\uc744 \uc81c\uacf5\ud558\uace0, HRD\ub294 \ud559\uc2b5 \uc124\uacc4\uc640 \uc801\uc6a9 \uc99d\uac70 \uc218\uc9d1\uc744 \ub9e1\ub294\ub2e4. People Analytics\ub294 \ube44\uad50\uad70\uacfc \ub370\uc774\ud130 \ud488\uc9c8\uc744 \uac80\ud1a0\ud558\uace0, \uc7ac\ubb34\ub294 \ube44\uc6a9\uacfc \uae08\uc561 \ud658\uc0b0 \uae30\uc900\uc744 \ubcf4\uac15\ud55c\ub2e4.<\/p>\n\n\n\n<div style=\"height:29px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><a><strong>4\uce35: \uc778\uc7ac \ud750\ub984\uacfc \ud22c\uc790 \ud310\ub2e8<\/strong><\/a><\/p>\n\n\n\n<p>4\uce35\uc740 \ud559\uc2b5 \ud22c\uc790\uac00 \uc778\uc7ac \ud750\ub984\uc5d0 \uc5b4\ub5a4 \uc601\ud5a5\uc744 \uc8fc\ub294\uc9c0 \ubcf8\ub2e4. \ub0b4\ubd80 \uc9c0\uc6d0\ub960, \ub0b4\ubd80 \ucda9\uc6d0\ub960, \uc804\ud658 \ubc30\uce58\uc728, \uc774\ub3d9 \ud6c4 90\uc77c \uc801\uc751\ub960, \ub9ac\uc2a4\ud0ac\ub9c1 \uc218\ub8cc \ud6c4 \ud504\ub85c\uc81d\ud2b8 \ubc30\uc815\ub960, \ud575\uc2ec \uc9c1\ubb34 \ud6c4\ubcf4\uad70 \uc900\ube44\ub3c4, \ud575\uc2ec\uc778\uc7ac \uc720\uc9c0\uc728\uc774 \ud3ec\ud568\ub41c\ub2e4. \uc774 \uce35\uc740 HRD\ub97c \uc778\ub825\uacc4\ud68d\uacfc \uc5f0\uacb0\ud55c\ub2e4.<\/p>\n\n\n\n<p>\uad50\uc721\uc774 \uc5c5\ubb34 KPI\ub97c \uac1c\uc120\ud558\ub354\ub77c\ub3c4 \uc778\uc7ac \ud750\ub984\uc774 \ub9c9\ud600 \uc788\uc73c\uba74 \uc7a5\uae30 \uc131\uacfc\ub294 \uc81c\ud55c\ub41c\ub2e4. \ub370\uc774\ud130 \uad50\uc721\uc744 \ubc1b\uc740 \uc9c1\uc6d0\uc774 \ubd84\uc11d \ud504\ub85c\uc81d\ud2b8\ub97c \ub9e1\uc9c0 \ubabb\ud558\uace0, AI \uad50\uc721\uc744 \ubc1b\uc740 \uc9c1\uc6d0\uc774 \uc5c5\ubb34 \uac1c\uc120 \uad8c\ud55c\uc744 \ubc1b\uc9c0 \ubabb\ud558\uace0, \ub9ac\ub354\uc2ed \uad50\uc721\uc744 \ubc1b\uc740 \uc9c1\uc6d0\uc774 \ud300 \uc6b4\uc601 \ucc45\uc784\uc744 \uc5f0\uc2b5\ud558\uc9c0 \ubabb\ud558\uba74 \ud22c\uc790\ub294 \ud769\uc5b4\uc9c4\ub2e4. 4\uce35 \uc9c0\ud45c\ub294 \ud559\uc2b5\uc774 \uc0ac\ub78c\uc758 \ubc30\uce58\uc640 \uc131\uc7a5 \uacbd\ub85c\ub85c \uc774\uc5b4\uc9c0\ub294\uc9c0 \ud655\uc778\ud55c\ub2e4.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><a><strong>\ub300\uc2dc\ubcf4\ub4dc\ub294 \uc9c0\ud45c \ubaa8\uc74c\uc774 \uc544\ub2c8\ub77c \ud604\uc5c5\uacfc \ub9fa\ub294 \uacc4\uc57d\uc774\ub2e4<\/strong><\/a><\/p>\n\n\n\n<p>\uc9c0\ud45c\ub294 \uad50\uc721 \uae30\ud68d \ub54c \ud604\uc5c5\uacfc \ud569\uc758\ud574\uc57c \ud55c\ub2e4. \ubc14\uafc0 KPI\uc640 \ud589\ub3d9, 30\uc77c \uc801\uc6a9 \uacfc\uc81c, \uad00\ub9ac\uc790 \ucc45\uc784, \ud655\ub300\u00b7\uc218\uc815\u00b7\uc911\ub2e8 \uae30\uc900\uc744 \uba3c\uc800 \uc815\ud558\uba74 \ub0ae\uc740 \uc801\uc6a9\ub960\uc740 \uad00\ub9ac\uc790 \uac1c\uc785\uc73c\ub85c, \ub0ae\uc740 \ud488\uc9c8\uc740 \ub8e8\ube0c\ub9ad\uacfc \ucf54\uce6d\uc73c\ub85c \uc5f0\uacb0\ud560 \uc218 \uc788\ub2e4.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><a><strong>\ud559\uc2b5 \ub370\uc774\ud130\uc640 \uc0ac\uc5c5 \ub370\uc774\ud130\ub97c \uc5f0\uacb0\ud560 \ub54c \uc778\uacfc\ub97c \uacfc\uc7a5\ud558\uc9c0 \uc54a\uc544\uc57c \ud55c\ub2e4<\/strong><\/a><\/p>\n\n\n\n<p>\ub300\uc2dc\ubcf4\ub4dc\uac00 \uace0\ub3c4\ud654\ub420\uc218\ub85d \uac00\uc7a5 \ud070 \uc704\ud5d8\uc740 \uc778\uacfc\uad00\uacc4 \uacfc\uc7a5\uc774\ub2e4. \u201c\uad50\uc721\uc744 \ubc1b\uc740 \uc9c1\uc6d0\uc758 \uc131\uacfc\uac00 \ub192\ub2e4\u201d\ub294 \ub9d0\uc740 \uc870\uc2ec\ud574\uc11c \uc368\uc57c \ud55c\ub2e4. \uc6d0\ub798 \uace0\uc131\uacfc\uc790\uac00 \uad50\uc721\uc744 \ub354 \ub9ce\uc774 \ubc1b\uc558\uc744 \uc218 \uc788\ub2e4. \uc88b\uc740 \uad00\ub9ac\uc790\uac00 \uc788\ub294 \ud300\uc740 \uad50\uc721 \ucc38\uc5ec\uc640 \uc131\uacfc\uac00 \ubaa8\ub450 \ub192\uc744 \uc218 \uc788\ub2e4. \uac19\uc740 \uc2dc\uae30\uc5d0 \uac00\uaca9 \uc815\ucc45, \uc2e0\uc81c\ud488, \uc870\uc9c1\uac1c\ud3b8, \ubcf4\uc0c1\uc81c\ub3c4, \uc778\ub825 \ucda9\uc6d0\uc774 \ubc14\ub00c\uc5c8\uc744 \uc218\ub3c4 \uc788\ub2e4.<\/p>\n\n\n\n<p>\uadf8\ub798\uc11c \uad50\uc721 ROI \ub300\uc2dc\ubcf4\ub4dc\uc5d0\ub294 \ud6a8\uacfc\uc758 \uc2e0\ub8b0\ub3c4 \ub4f1\uae09\uc774 \ud544\uc694\ud558\ub2e4.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><td>\uc2e0\ub8b0\ub3c4 \ub4f1\uae09<\/td><td>\uc758\ubbf8<\/td><td>\uc801\ud569\ud55c \ud45c\ud604<\/td><\/tr><\/thead><tbody><tr><td>\uad00\ucc30<\/td><td>\uad50\uc721 \ud6c4 \uc22b\uc790\uac00 \ubcc0\ud588\ub2e4<\/td><td>\u201c\uad50\uc721 \uc774\ud6c4 \uc9c0\ud45c\uac00 \uac1c\uc120\ub418\uc5c8\ub2e4\u201d<\/td><\/tr><tr><td>\uc0c1\uad00<\/td><td>\uad50\uc721 \ucc38\uc5ec \uc9d1\ub2e8\uacfc KPI \uc0ac\uc774\uc5d0 \uad00\uacc4\uac00 \uc788\ub2e4<\/td><td>\u201c\ucc38\uc5ec \uc9d1\ub2e8\uc5d0\uc11c \uac1c\uc120 \uacbd\ud5a5\uc774 \uad00\ucc30\ub418\uc5c8\ub2e4\u201d<\/td><\/tr><tr><td>\ucd94\uc815 \ud6a8\uacfc<\/td><td>\ube44\uad50\uad70, \uc0ac\uc804-\uc0ac\ud6c4, \uc9c1\ubb34\u00b7\uad00\ub9ac\uc790\u00b7\uadfc\uc18d \ub4f1 \uc77c\ubd80 \ubcc0\uc218\ub97c \ud1b5\uc81c\ud588\ub2e4<\/td><td>\u201c\uad50\uc721\uc774 \uac1c\uc120\uc5d0 \uae30\uc5ec\ud588\uc744 \uac00\ub2a5\uc131\uc774 \ub192\ub2e4\u201d<\/td><\/tr><tr><td>\uac80\uc99d \ud6a8\uacfc<\/td><td>\ub2e8\uacc4\uc801 rollout, matched comparison, difference-in-differences, \uc2e4\ud5d8 \uc124\uacc4 \ub4f1\uc73c\ub85c \uac80\uc99d\ud588\ub2e4<\/td><td>\u201c\uad50\uc721 \uac1c\uc785\uc758 \ud6a8\uacfc\ub85c \ucd94\uc815\ud560 \uc218 \uc788\ub2e4\u201d<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\ubaa8\ub4e0 \uad50\uc721\uc5d0 \ubb34\uc791\uc704 \uc2e4\ud5d8\uc774 \ud544\uc694\ud55c \uac83\uc740 \uc544\ub2c8\ub2e4. \ud604\uc2e4\uc801\uc73c\ub85c\ub294 \uc9c1\ubb34\uad70\ubcc4 \ub2e8\uacc4\uc801 \uc801\uc6a9, \uc720\uc0ac \ud300 \ube44\uad50, \uc0ac\uc804-\uc0ac\ud6c4 \ube44\uad50, \uad00\ub9ac\uc790\uc758 \ucc28\uc774 \ud1b5\uc81c\uac00 \ub354 \uc790\uc8fc \uc4f0\uc778\ub2e4. \uc911\uc694\ud55c \uac83\uc740 \ub300\uc2dc\ubcf4\ub4dc\uac00 \u201c\uc131\uacfc\ub97c \ub9cc\ub4e4\uc5c8\ub2e4\u201d\uace0 \ub2e8\uc815\ud558\uae30 \uc804\uc5d0, \uc5b4\ub5a4 \uc218\uc900\uc758 \uc99d\uac70\uc778\uc9c0 \ud45c\uc2dc\ud558\ub294 \uac83\uc774\ub2e4. HRD\uac00 \uc2e0\ub8b0\ub97c \uc5bb\ub294 \uae38\uc740 \uacfc\uac10\ud55c ROI \uc22b\uc790\uac00 \uc544\ub2c8\ub77c \uc815\uc9c1\ud55c \ud6a8\uacfc \ud574\uc11d\uc774\ub2e4.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><a><strong>\ub370\uc774\ud130 \ud488\uc9c8\uc774 \ub0ae\uc73c\uba74 \uc815\uad50\ud55c \ub300\uc2dc\ubcf4\ub4dc\uac00 \ub354 \uc704\ud5d8\ud558\ub2e4<\/strong><\/a><\/p>\n\n\n\n<p>D2L\uc740 \ud559\uc2b5 \ubd84\uc11d \uc131\uc219\ub3c4\ub97c \uc124\uba85\ud558\uba74\uc11c LMS, HRIS, CRM, \uc131\uacfc\uad00\ub9ac \uc2dc\uc2a4\ud15c\uc758 \ud1b5\ud569\uc744 \uac15\uc870\ud55c\ub2e4. Deloitte\uc758 \ud559\uc2b5 \ubd84\uc11d \ud504\ub808\uc784\ub3c4 \ub2e8\uc77c \uc9c4\uc2e4 \uacf5\uae09\uc6d0(single source of truth), \ud559\uc2b5\u00b7\uc131\uacfc \ub370\uc774\ud130\uc758 \uc5f0\uacb0, \uc5ec\uc12f \uac00\uc9c0 \uce21\uc815 \ubc94\uc8fc\ub97c \uc81c\uc548\ud55c\ub2e4. \uadf8\ub7ec\ub098 \ub370\uc774\ud130\uac00 \uc5f0\uacb0\ub41c\ub2e4\uace0 \uc790\ub3d9\uc73c\ub85c \uc88b\uc740 \ub300\uc2dc\ubcf4\ub4dc\uac00 \ub418\ub294 \uac83\uc740 \uc544\ub2c8\ub2e4. \ub370\uc774\ud130 \ud488\uc9c8\uc774 \ub0ae\uc73c\uba74 \uc815\uad50\ud55c \uadf8\ub798\ud504\uac00 \uc624\ud788\ub824 \uc798\ubabb\ub41c \uc758\uc0ac\uacb0\uc815\uc744 \ub9cc\ub4e0\ub2e4.<\/p>\n\n\n\n<p>\uad50\uc721 ROI \ub300\uc2dc\ubcf4\ub4dc\uc758 \ucd5c\uc18c \ub370\uc774\ud130 \uc870\uac74\uc740 \ub2e4\uc74c\uacfc \uac19\ub2e4.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\uacf5\ud1b5 \uc9c1\uc6d0 ID: LMS, HRIS, \uc131\uacfc\uad00\ub9ac, CRM, \uc0dd\uc0b0 \uc2dc\uc2a4\ud15c\uc744 \uc5f0\uacb0\ud560 \uc218 \uc788\uc5b4\uc57c \ud55c\ub2e4.<\/li>\n\n\n\n<li>\uc9c1\ubb34\uad70 taxonomy: \uc601\uc5c5, \uace0\uac1d\uc9c0\uc6d0, \uc81c\uc870, \uac1c\ubc1c, \uad00\ub9ac\uc790\ucc98\ub7fc KPI\uac00 \ub2e4\ub978 \uc9d1\ub2e8\uc744 \uad6c\ubd84\ud574\uc57c \ud55c\ub2e4.<\/li>\n\n\n\n<li>\uae30\uc900\uc120 \ub370\uc774\ud130: \uad50\uc721 \uc804 \ub9ac\ub4dc\ud0c0\uc784, \uc624\ub958\uc728, \ubd88\ub7c9\ub960, \ucc98\ub9ac\ub7c9, \uc774\ub3d9\ub960\uc774 \uc788\uc5b4\uc57c \ud55c\ub2e4.<\/li>\n\n\n\n<li>KPI \uc815\uc758\uc11c: \uc9c0\ud45c \uacc4\uc0b0\uc2dd, \ub370\uc774\ud130 \ucd9c\ucc98, \uac31\uc2e0 \uc8fc\uae30, \uc18c\uc720\uc790\ub97c \uba85\ud655\ud788 \ud574\uc57c \ud55c\ub2e4.<\/li>\n\n\n\n<li>\ub370\uc774\ud130 \uacc4\ubcf4: \uc5b4\ub5a4 \uc2dc\uc2a4\ud15c\uc5d0\uc11c \uc5b4\ub5a4 \ubcc0\ud658\uc744 \uac70\uccd0 \ub300\uc2dc\ubcf4\ub4dc\uc5d0 \uc62c\ub77c\uc654\ub294\uc9c0 \ub0a8\uaca8\uc57c \ud55c\ub2e4.<\/li>\n\n\n\n<li>\uacb0\uce21\ub960: \ub204\ub77d \ub370\uc774\ud130\uac00 \ub9ce\uc740 \uc9c0\ud45c\ub294 \uacbd\uace0 \ud45c\uc2dc\uac00 \ud544\uc694\ud558\ub2e4.<\/li>\n\n\n\n<li>\uc811\uadfc\uad8c\ud55c: \uac1c\uc778 \ub2e8\uc704 \ub370\uc774\ud130\ub294 \ucd5c\uc18c \uad8c\ud55c \uc6d0\uce59\uc73c\ub85c \uc81c\ud55c\ud574\uc57c \ud55c\ub2e4.<\/li>\n\n\n\n<li>\ud574\uc11d \ucc45\uc784: HRD, People Analytics, \ud604\uc5c5, \uc7ac\ubb34 \uc911 \ub204\uac00 \uc5b4\ub5a4 \uc9c0\ud45c\ub97c \ud574\uc11d\ud558\ub294\uc9c0 \uc815\ud574\uc57c \ud55c\ub2e4.<\/li>\n<\/ol>\n\n\n\n<p>\ud2b9\ud788 LMS \uc774\uc218 \uae30\ub85d\uc744 \uc219\ub828\ub3c4 \uc99d\uac70\ub85c \uc4f0\uba74 \uc704\ud5d8\ud558\ub2e4. \uacfc\uc815 \uc218\ub8cc\ub294 \ud559\uc2b5 \ud65c\ub3d9\uc758 \ud754\uc801\uc774\uc9c0 \uc219\ub828 \uc99d\uba85\uc740 \uc544\ub2c8\ub2e4. \uc219\ub828\ub3c4\ub294 \uc2e4\uc2b5, \ud3c9\uac00, \ud604\uc5c5 \uc0b0\ucd9c\ubb3c, \uad00\ub9ac\uc790 \uad00\ucc30, \uace0\uac1d\u00b7\ud488\uc9c8 \uc9c0\ud45c\uc640 \ud568\uaed8 \ubd10\uc57c \ud55c\ub2e4.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><a><strong>\uc9c1\ubb34\uad70\ubcc4 \ub300\uc2dc\ubcf4\ub4dc\uac00 \uc5c6\uc73c\uba74 \uc804\uc0ac \ud3c9\uade0\uc740 \ucc29\uc2dc\ub97c \ub9cc\ub4e0\ub2e4<\/strong><\/a><\/p>\n\n\n\n<p>\uc804\uc0ac \ud3c9\uade0 \uc218\ub8cc\uc728\uc740 \uad00\ub9ac\ud558\uae30 \uc27d\uc9c0\ub9cc \uc758\uc0ac\uacb0\uc815\uc5d0\ub294 \uc57d\ud558\ub2e4. \uc601\uc5c5, \uace0\uac1d\uc9c0\uc6d0, \uc81c\uc870, \uac1c\ubc1c, \uad00\ub9ac\uc790, HR\uc740 \uad50\uc721 \uc131\uacfc\uac00 \ub4dc\ub7ec\ub098\ub294 \ubc29\uc2dd\uc774 \ub2e4\ub974\ub2e4. \uac19\uc740 AI \uad50\uc721\uc774\ub77c\ub3c4 \uc601\uc5c5\uc740 \uc81c\uc548\uc11c \ud488\uc9c8\uacfc \uace0\uac1d \ub300\uc751, \uace0\uac1d\uc9c0\uc6d0\uc740 \uc694\uc57d \uc815\ud655\ub3c4\uc640 \ucc98\ub9ac\uc2dc\uac04, \uac1c\ubc1c\uc740 \ucf54\ub4dc \ub9ac\ubdf0\uc640 \uacb0\ud568, \uad00\ub9ac\uc790\ub294 \ud53c\ub4dc\ubc31\uacfc \uc5c5\ubb34 \ubc30\ubd84\uc5d0\uc11c \ubd10\uc57c \ud55c\ub2e4.<\/p>\n\n\n\n<p>\uad8c\uc7a5 \uad6c\uc870\ub294 \uacf5\ud1b5 \uc0c1\ub2e8 \uc9c0\ud45c\uc640 \uc9c1\ubb34\uad70\ubcc4 \ud0ed\uc774\ub2e4. \uc0c1\ub2e8\uc5d0\ub294 \uad50\uc721 \ud22c\uc790 \uaddc\ubaa8, \ub300\uc0c1 \ucee4\ubc84\ub9ac\uc9c0, \uae30\uc900\uc120 \ud655\ubcf4\uc728, 30\uc77c \uc801\uc6a9\ub960, \uc5c5\ubb34 KPI \uac1c\uc120 \uc2e0\ub8b0\ub3c4, \ud655\ub300\u00b7\uc218\uc815\u00b7\uc911\ub2e8 \ub300\uc0c1 \uacfc\uc815\uc744 \ub454\ub2e4. \uc9c1\ubb34\uad70\ubcc4 \ud0ed\uc5d0\ub294 \uac01 \uc9c1\ubb34\uc758 \uc0ac\uc5c5 KPI\ub97c \ub454\ub2e4.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><td>\uc9c1\ubb34\uad70<\/td><td>2\uce35 \uc801\uc6a9 \uc99d\uac70<\/td><td>3\uce35 \uc5c5\ubb34 KPI<\/td><\/tr><\/thead><tbody><tr><td>\uc601\uc5c5<\/td><td>\uc81c\uc548\uc11c \ub8e8\ube0c\ub9ad, \uace0\uac1d \uc9c8\ubb38 \ub300\uc751 \uc5f0\uc2b5, \uad00\ub9ac\uc790 \ucf54\uce6d<\/td><td>win rate, \uc81c\uc548 \ub9ac\ub4dc\ud0c0\uc784, \ud3c9\uade0 \ud560\uc778\uc728, \ud30c\uc774\ud504\ub77c\uc778 \uc804\ud658\uc728<\/td><\/tr><tr><td>\uace0\uac1d\uc9c0\uc6d0<\/td><td>\uc0c1\ub2f4 \uc2a4\ud06c\ub9bd\ud2b8 \uc801\uc6a9, \ud488\uc9c8 \ubaa8\ub2c8\ud130\ub9c1, \uc7ac\ubb38\uc758 \ubd84\uc11d<\/td><td>1\ucc28 \ud574\uacb0\ub960, \ud3c9\uade0 \ucc98\ub9ac\uc2dc\uac04, \uc7ac\ubb38\uc758\uc728, CSAT<\/td><\/tr><tr><td>\uc81c\uc870\u00b7\uc6b4\uc601<\/td><td>\ud45c\uc900\uc791\uc5c5 \uad00\ucc30, \uc548\uc804 \ud589\ub3d9 \uccb4\ud06c, \uac1c\uc120 \uacfc\uc81c<\/td><td>\ubd88\ub7c9\ub960, \uc7ac\uc791\uc5c5\ub960, \uc548\uc804\uc0ac\uace0, \ucc98\ub9ac\ub7c9, downtime<\/td><\/tr><tr><td>\uac1c\ubc1c\u00b7\uc81c\ud488<\/td><td>\ucf54\ub4dc \ub9ac\ubdf0 \uc801\uc6a9, \uc7a5\uc560 \ud68c\uace0, \ubc30\ud3ec \uccb4\ud06c\ub9ac\uc2a4\ud2b8<\/td><td>\ubc30\ud3ec \ub9ac\ub4dc\ud0c0\uc784, \uacb0\ud568 \uc720\ucd9c\ub960, \uc7a5\uc560 \uac74\uc218, \ub9ac\ubdf0 \ubc18\ub824\uc728<\/td><\/tr><tr><td>\uad00\ub9ac\uc790<\/td><td>1on1 \uc2e4\ud589, \ud53c\ub4dc\ubc31 \ub8e8\ube0c\ub9ad, \ud300 \ud559\uc2b5 \uc2dc\uac04 \ubcf4\ud638<\/td><td>\ud300 \uc131\uacfc \ud3b8\ucc28, \uc774\uc9c1\ub960, \ub0b4\ubd80 \uc774\ub3d9 \uc9c0\uc6d0\ub960, \ubab0\uc785\ub3c4<\/td><\/tr><tr><td>HR\u00b7\uc9c0\uc6d0\ubd80\uc11c<\/td><td>\uc815\ucc45 \uc801\uc6a9 \uc0ac\ub840, \ub370\uc774\ud130 \ud488\uc9c8 \uac1c\uc120, \ub0b4\ubd80 \uace0\uac1d \ud53c\ub4dc\ubc31<\/td><td>\ucc98\ub9ac \ub9ac\ub4dc\ud0c0\uc784, \uc624\ub958\uc728, \ub0b4\ubd80 \uace0\uac1d \ub9cc\uc871, \uc790\ub3d9\ud654\uc728<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\uc774 \uad6c\uc870\ub97c \uc4f0\uba74 HRD\ub294 \u201c\uc804\uc0ac \uc218\ub8cc\uc728 93%\u201d \uac19\uc740 \ubb38\uc7a5\uc744 \ub118\uc5b4\uc124 \uc218 \uc788\ub2e4. \u201c\uace0\uac1d\uc9c0\uc6d0 \uc0dd\uc131\ud615 AI \uc751\ub2f5 \ud488\uc9c8 \uad50\uc721\uc740 \uc218\ub8cc\uc728 91%, 30\uc77c \uc801\uc6a9\ub960 72%, \uc0c1\ub2f4 \ud488\uc9c8 \ub8e8\ube0c\ub9ad \ud3c9\uade0 14% \uac1c\uc120, \uc7ac\ubb38\uc758\uc728\uc740 \uc544\uc9c1 \ubcc0\ud654 \uc5c6\uc74c\u201d\ucc98\ub7fc \uc758\uc0ac\uacb0\uc815 \uac00\ub2a5\ud55c \ubb38\uc7a5\uc774 \ub41c\ub2e4.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><a><strong>\ud559\uc2b5 \uc2dc\uac04\uc774 \uc5c6\ub2e4\ub294 \ubb38\uc81c\ub3c4 \ub300\uc2dc\ubcf4\ub4dc\uc5d0 \ub4e4\uc5b4\uc640\uc57c \ud55c\ub2e4<\/strong><\/a><\/p>\n\n\n\n<p>\uad50\uc721 ROI\ub97c \ub17c\ud558\uba74\uc11c \uc790\uc8fc \ube60\uc9c0\ub294 \uc9c0\ud45c\uac00 \ud559\uc2b5 \uc2dc\uac04\uc774\ub2e4. TalentLMS 2026 \ubcf4\uace0\uc11c\ub294 HR \uad00\ub9ac\uc790 \uc808\ubc18\uacfc \uc9c1\uc6d0 53%\uac00 \ub192\uc740 \uc5c5\ubb34\ub7c9 \ub54c\ubb38\uc5d0 \ud544\uc694\ud55c \uad50\uc721\uc744 \ubc1b\uc744 \uc5ec\uc720\uac00 \ubd80\uc871\ud558\ub2e4\uace0 \ub2f5\ud588\ub2e4\uace0 \uc81c\uc2dc\ud55c\ub2e4. \uc9c1\uc6d0 65%\ub294 2025\ub144\uc5d0 \uc131\uacfc \uae30\ub300\uce58\uac00 \ub192\uc544\uc84c\ub2e4\uace0 \ub2f5\ud588\uace0, \uc9c1\uc6d0 46%\uc640 HR \uad00\ub9ac\uc790 49%\ub294 \ud68c\uc0ac\uac00 \uad50\uc721\uc744 \u201c\uc9c4\uc9dc \uc77c\u201d\uc5d0\uc11c \ub5a8\uc5b4\uc9c4 \uc2dc\uac04\uc73c\ub85c \ubcf8\ub2e4\uace0 \ub2f5\ud588\ub2e4.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"962\" height=\"630\" src=\"https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/image-3.jpeg\" alt=\"\" class=\"wp-image-9310\" srcset=\"https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/image-3.jpeg 962w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/image-3-300x196.jpeg 300w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/image-3-150x98.jpeg 150w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/image-3-18x12.jpeg 18w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/image-3-350x229.jpeg 350w\" sizes=\"(max-width: 962px) 100vw, 962px\" \/><\/figure>\n\n\n\n<p>TalentLMS 2026 L&amp;D Benchmark Report\uc5d0\uc11c HR \uad00\ub9ac\uc790 50%\uc640 \uc9c1\uc6d0 53%\uac00 \ub192\uc740 \uc5c5\ubb34\ub7c9 \ub54c\ubb38\uc5d0 \ud544\uc694\ud55c \uad50\uc721 \uc5ec\uc720\uac00 \ubd80\uc871\ud558\ub2e4\uace0 \ub2f5\ud55c \ucc28\ud2b8 \u2014 \uad50\uc721 ROI \ub300\uc2dc\ubcf4\ub4dc \uadfc\uac70 \ub3c4\ud45c<\/p>\n\n\n\n<p>\uc774 \uc218\uce58\ub294 \ub300\uc2dc\ubcf4\ub4dc \uc124\uacc4\uc5d0 \uc9c1\uc811 \uc5f0\uacb0\ub41c\ub2e4. \ud559\uc2b5 \uc2dc\uac04\uc774 \ubcf4\ud638\ub418\uc9c0 \uc54a\uc73c\uba74 \uc218\ub8cc\uc728\uc740 \uc65c\uace1\ub41c\ub2e4. \uc9c1\uc6d0\uc740 \uad50\uc721\uc744 \ud2c0\uc5b4 \ub193\uace0 \ub2e4\ub978 \uc77c\uc744 \ud558\uac70\ub098, \ud1f4\uadfc \ud6c4 \ud53c\ub85c\ud55c \uc0c1\ud0dc\uc5d0\uc11c \uc218\uac15\ud558\uac70\ub098, \ud544\uc218 \uacfc\uc815\ub9cc \ube60\ub974\uac8c \ub118\uae34\ub2e4. \uadf8\ub7ec\uba74 \uc218\ub8cc\uc728\uc740 \ub192\uc544\ub3c4 \uc801\uc6a9 \uc99d\uac70\uac00 \ub0ae\ub2e4. \ub300\uc2dc\ubcf4\ub4dc\uc5d0\ub294 \ud559\uc2b5 \uc2dc\uac04 \ubcf4\ud638\uc728, \uad00\ub9ac\uc790 \uc2b9\uc778\ub960, \uad50\uc721 \uc911 \uba40\ud2f0\ud0dc\uc2a4\ud0b9 \uc2e0\ud638, \uc801\uc6a9 \uacfc\uc81c \uc218\ud589 \uc2dc\uac04, \uc5c5\ubb34\ub7c9 \uc9c0\ud45c\ub97c \ud568\uaed8 \ub123\uc5b4\uc57c \ud55c\ub2e4.<\/p>\n\n\n\n<p>\uc0dd\uc0b0\uc131 \uc9c0\ud45c\ub3c4 \uc870\uc2ec\ud574\uc57c \ud55c\ub2e4. \uad50\uc721 \ud6c4 \ucc98\ub9ac\ub7c9\uc774 \ub298\uc5c8\ub2e4\uace0 \ud574\uc11c \ubb34\uc870\uac74 \uc88b\uc740 \uc131\uacfc\ub294 \uc544\ub2c8\ub2e4. \uc5c5\ubb34 \uac15\ub3c4\uac00 \ub298\uc5c8\uc744 \uc218\ub3c4 \uc788\ub2e4. \uadf8\ub798\uc11c \uc0dd\uc0b0\uc131\uc740 \ud488\uc9c8, \uc624\ub958, \uc7ac\uc791\uc5c5, \uace0\uac1d \ubd88\ub9cc, \uc9c1\uc6d0 \ud53c\ub85c, \uc9c0\uc18d \uac00\ub2a5\uc131\uacfc \ud568\uaed8 \ubd10\uc57c \ud55c\ub2e4. \uc88b\uc740 \uad50\uc721 ROI \ub300\uc2dc\ubcf4\ub4dc\ub294 \ub354 \ub9ce\uc774 \uc77c\ud588\ub294\uc9c0\uac00 \uc544\ub2c8\ub77c, \uac19\uc740 \uc2dc\uac04\uc5d0 \ub354 \uc815\ud655\ud558\uace0 \uac00\uce58 \uc788\ub294 \uc77c\uc744 \ud558\uac8c \ub418\uc5c8\ub294\uc9c0\ub97c \ubb3b\ub294\ub2e4.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><a><strong>\uc77c\ubcf8 \uae30\uc5c5\uad50\uc721 \ub9e5\ub77d: \u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\uc740 \uad50\uc721 \uc218\uac15 \uc218\uac00 \uc544\ub2c8\ub77c \uc804\ub7b5\uacfc \uc9c0\ud45c\uc758 \uc5f0\uacb0\uc744 \uc694\uad6c\ud55c\ub2e4<\/strong><\/a><\/p>\n\n\n\n<p>\u4eba\u7684\u8cc7\u672c\u7d4c\u55b6\uc740 \uc218\uac15 \uc218\ubcf4\ub2e4 \uacbd\uc601\uc804\ub7b5\uacfc \uc778\uc7ac\uc804\ub7b5\uc758 \uc5f0\uacb0\uc744 \uc694\uad6c\ud55c\ub2e4. IPA\uac00 2026\ub144 4\uc6d4 \uacf5\uac1c\ud55c \u30c7\u30b8\u30bf\u30eb\u30b9\u30ad\u30eb\u6a19\u6e96 ver.2.0\ub3c4 \uc5ed\ud560\ubcc4 DX \uc2a4\ud0ac\uc744 \uad6c\ubd84\ud558\uace0, 2026\ub144 \uac1c\uc815\uc5d0\uc11c \ub370\uc774\ud130\u00b7AI \uc6b4\uc601\uacfc \uac70\ubc84\ub10c\uc2a4\ub97c \uac15\ud654\ud588\ub2e4. \ud55c\uad6d \uae30\uc5c5 \uc5ed\uc2dc \uc5ed\ud560\ubcc4 \uc2a4\ud0ac \uac2d\uacfc \uc5c5\ubb34 KPI\ub85c \ud22c\uc790 \ud6a8\uacfc\ub97c \ud310\ub2e8\ud574\uc57c \ud55c\ub2e4.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><a><strong>\uad50\uc721 ROI \ub300\uc2dc\ubcf4\ub4dc\ub97c \ub9cc\ub4e4\uae30 \uc804\uc5d0 \ub2f5\ud574\uc57c \ud560 \uc9c8\ubb38<\/strong><\/a><\/p>\n\n\n\n<p>\uad50\uc721 \ub2f4\ub2f9\uc790\uc640 HR \ub9ac\ub354\ub294 \ub300\uc2dc\ubcf4\ub4dc\ub97c \ub9cc\ub4e4\uae30 \uc804\uc5d0 \ub2e4\uc74c \uc9c8\ubb38\uc5d0 \ub2f5\ud574\uc57c \ud55c\ub2e4.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\uc774 \uad50\uc721\uc73c\ub85c \uc6c0\uc9c1\uc774\ub824\ub294 \uc0ac\uc5c5 KPI\ub294 \ubb34\uc5c7\uc778\uac00?<\/li>\n\n\n\n<li>\uad50\uc721 \uc804 \uae30\uc900\uc120 \ub370\uc774\ud130\uac00 \uc788\ub294\uac00?<\/li>\n\n\n\n<li>KPI\ub97c \uc6c0\uc9c1\uc774\ub294 \uad6c\uccb4\uc801 \uc5c5\ubb34 \ud589\ub3d9\uc740 \ubb34\uc5c7\uc778\uac00?<\/li>\n\n\n\n<li>\uad50\uc721 \ud6c4 30\uc77c \uc548\uc5d0 \uc218\ud589\ud560 \uc801\uc6a9 \uacfc\uc81c\uac00 \uc788\ub294\uac00?<\/li>\n\n\n\n<li>\uad00\ub9ac\uc790\ub294 \ud559\uc2b5 \uc2dc\uac04\uacfc \ud53c\ub4dc\ubc31\uc744 \ubcf4\uc7a5\ud560 \ucc45\uc784\uc744 \uac16\ub294\uac00?<\/li>\n\n\n\n<li>\uc218\ub8cc\uc728, \uc801\uc6a9 \uc99d\uac70, \uc5c5\ubb34 KPI, \uc778\uc7ac \ud750\ub984\uc774 \uce35\uc73c\ub85c \uad6c\ubd84\ub418\uc5b4 \uc788\ub294\uac00?<\/li>\n\n\n\n<li>\uc0dd\uc0b0\uc131 \uc9c0\ud45c\uc640 \ud488\uc9c8 \uc9c0\ud45c\ub97c \ud568\uaed8 \ubcf4\uace0 \uc788\ub294\uac00?<\/li>\n\n\n\n<li>\uac1c\uc778 \uac10\uc2dc\uac00 \uc544\ub2c8\ub77c \ud300\u00b7\uc9c1\ubb34\uad70\u00b7\ucf54\ud638\ud2b8 \ub2e8\uc704 \uc9d1\uacc4 \uc6d0\uce59\uc744 \uc138\uc6e0\ub294\uac00?<\/li>\n\n\n\n<li>\ud6a8\uacfc \ud574\uc11d\uc5d0\uc11c \uad00\ucc30, \uc0c1\uad00, \ucd94\uc815, \uac80\uc99d\uc744 \uad6c\ubd84\ud558\ub294\uac00?<\/li>\n\n\n\n<li>\ub300\uc2dc\ubcf4\ub4dc \uacb0\uacfc\uc5d0 \ub530\ub77c \ud655\ub300\u00b7\uc218\uc815\u00b7\uc911\ub2e8\ud560 \uae30\uc900\uc774 \uc788\ub294\uac00?<\/li>\n<\/ol>\n\n\n\n<p>\uc774 \uc9c8\ubb38\uc774 \uc5c6\uc73c\uba74 \ub300\uc2dc\ubcf4\ub4dc\ub294 \ub2e4\uc2dc \uc218\ub8cc\uc728 \ud45c\uac00 \ub41c\ub2e4. \ubc18\ub300\ub85c \uc774 \uc9c8\ubb38\uc5d0 \ub2f5\ud560 \uc218 \uc788\uc73c\uba74 HRD\ub294 \uacbd\uc601\uc9c4\uc5d0\uac8c \u201c\uc774\ubc88 \ubd84\uae30 \uad50\uc721\uc744 \ub9ce\uc774 \uc6b4\uc601\ud588\ub2e4\u201d\uac00 \uc544\ub2c8\ub77c \u201c\uc774 \ud559\uc2b5 \ud22c\uc790\ub294 \uc5b4\ub5a4 \uc5c5\ubb34 KPI\ub97c \uc6c0\uc9c1\uc600\uace0, \uc5b4\ub514\ub97c \uc218\uc815\ud574\uc57c \ud558\ub294\uc9c0\u201d\ub97c \ub9d0\ud560 \uc218 \uc788\ub2e4.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><a><strong>\uad50\uc721 ROI \ub300\uc2dc\ubcf4\ub4dc\uc5d0 \uc9c0\uae08 \uc801\uc6a9\ud560 \uc6b4\uc601 \uae30\uc900<\/strong><\/a><\/p>\n\n\n\n<p>\uc218\ub8cc\uc728 \uc774\ud6c4\uc758 HRD \ub300\uc2dc\ubcf4\ub4dc\ub294 \ub354 \ud654\ub824\ud55c \uadf8\ub798\ud504\uac00 \uc544\ub2c8\ub2e4. \uacbd\uc601\uc9c4\uacfc \ud604\uc5c5\uc774 \ud559\uc2b5 \ud22c\uc790\ub97c \ud310\ub2e8\ud560 \uc218 \uc788\uac8c \ub9cc\ub4dc\ub294 \uc99d\uac70 \uad6c\uc870\ub2e4. \uc218\ub8cc\uc728\uc740 1\uce35\uc5d0 \ub450\uace0, \uadf8 \uc704\uc5d0 \uc801\uc6a9 \uc99d\uac70, \uc5c5\ubb34 KPI, \uc778\uc7ac \ud750\ub984\uc744 \uc62c\ub824\uc57c \ud55c\ub2e4. \uad50\uc721 ROI\ub294 \ubaa8\ub4e0 \uac83\uc744 \ub9e4\ucd9c\ub85c \ud658\uc0b0\ud558\ub294 \uc22b\uc790 \uac8c\uc784\uc774 \uc544\ub2c8\ub77c, \ud559\uc2b5 \ud65c\ub3d9\uc774 \uc5c5\ubb34 \ud589\ub3d9\uacfc \ud504\ub85c\uc138\uc2a4 \ubcc0\ud654, \uc0ac\uc5c5 \uacb0\uacfc\ub85c \uc774\uc5b4\uc84c\ub294\uc9c0 \ud655\uc778\ud558\ub294 \uc99d\uac70 \uc0ac\uc2ac\uc774\ub2e4.<\/p>\n\n\n\n<p>\uac00\uc7a5 \uba3c\uc800 \ud574\uc57c \ud560 \uc77c\uc740 \ub300\uc2dc\ubcf4\ub4dc \ub3c4\uad6c\ub97c \uace0\ub974\ub294 \uac83\uc774 \uc544\ub2c8\ub2e4. \ub2e4\uc74c \uad50\uc721 \ud558\ub098\ub97c \uace8\ub77c \ud604\uc5c5 \ub9ac\ub354\uc640 KPI \uacc4\uc57d\uc744 \ub9fa\ub294 \uac83\uc774\ub2e4. \uae30\uc900\uc120\uc744 \ud655\uc778\ud558\uace0, \ubc14\uafc0 \ud589\ub3d9\uc744 \uc815\uc758\ud558\uace0, 30\uc77c \uc801\uc6a9 \uacfc\uc81c\ub97c \ub9cc\ub4e4\uace0, \uad00\ub9ac\uc790 \ud53c\ub4dc\ubc31 \ucc45\uc784\uc744 \uc815\ud55c\ub2e4. \uadf8\ub9ac\uace0 \uc218\ub8cc\uc728, \uc801\uc6a9\ub960, \ud488\uc9c8 \ubcc0\ud654, \uc5c5\ubb34 KPI\ub97c \uac19\uc740 \ud654\uba74\uc5d0\uc11c \ubcf8\ub2e4. \uc774 \uc791\uc740 \uc2e4\ud5d8\uc774 \uc131\uacf5\ud558\uba74 \ub300\uc2dc\ubcf4\ub4dc\ub294 \ubcf4\uace0\uc11c\uac00 \uc544\ub2c8\ub77c \uc758\uc0ac\uacb0\uc815 \ub3c4\uad6c\uac00 \ub41c\ub2e4.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><a><strong>\ud568\uaed8 \uc77d\uc744 \uae00<\/strong><\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>[\uad50\uc721 \ub2c8\uc988 \uc870\uc0ac\ub294 \uc5f0 1\ud68c \uc124\ubb38\uc774 \uc544\ub2c8\ub77c \uc218\uc694 \uc2e0\ud638 \uac10\uc9c0\uc5ec\uc57c \ud55c\ub2e4]<\/li>\n\n\n\n<li>[LMS LXP \ud1b5\ud569: \ud559\uc2b5 \uae30\uc220 \uc2a4\ud0dd\uc744 \uc815\ub9ac\ud574\uc57c \ud560 \ub54c] <\/li>\n<\/ul>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><a><strong>\ucd9c\ucc98<\/strong><\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>TalentLMS, \u201cThe TalentLMS 2026 Annual L&amp;D Benchmark Report\u201d, 2026. https:\/\/www.talentlms.com\/research\/learning-development-report-2026<\/li>\n\n\n\n<li>D2L, \u201cCorporate Learning Analytics: 2026 Guide to AI and ROI\u201d, 2026. https:\/\/www.d2l.com\/blog\/data-analytics-in-corporate-learning\/<\/li>\n\n\n\n<li>Deloitte, \u201cLeveraging learning analytics to drive business impact\u201d, 2023. https:\/\/www.deloitte.com\/us\/en\/services\/consulting\/blogs\/human-capital\/learning-analytics-to-drive-business-impact.html<\/li>\n\n\n\n<li>McKinsey &amp; Company, \u201cHR Monitor 2026: A turning point for the people function\u201d, 2026. https:\/\/www.mckinsey.com\/capabilities\/people-and-organizational-performance\/our-insights\/hr-monitor<\/li>\n\n\n\n<li>IPA, \u201c\u30c7\u30b8\u30bf\u30eb\u30b9\u30ad\u30eb\u6a19\u6e96 ver.2.0\u201d, 2026. https:\/\/www.ipa.go.jp\/jinzai\/skill-standard\/dss\/download.html<\/li>\n\n\n\n<li>\u5185\u95a3\u5b98\u623f, \u201c\u4eba\u7684\u8cc7\u672c\u53ef\u8996\u5316\u6307\u91dd\u201d, 2022. https:\/\/www.cas.go.jp\/jp\/houdou\/pdf\/20220830shiryou1.pdf<\/li>\n<\/ul>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.touchclass.com\/ko\/?utm_source=naver&amp;utm_medium=blog&amp;utm_campaign=blog&amp;utm_content=26_insight_jul\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"288\" src=\"https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-1-1024x288.png\" alt=\"\" class=\"wp-image-9215\" srcset=\"https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-1-1024x288.png 1024w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-1-300x84.png 300w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-1-150x42.png 150w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-1-1536x432.png 1536w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-1-2048x576.png 2048w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-1-18x5.png 18w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-1-350x98.png 350w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/drive.google.com\/file\/d\/1sBQ5bibCicFeBAHxQHQZKDjRQamEAwrS\/view?usp=sharing&amp;utm_source=naver&amp;utm_medium=blog&amp;utm_campaign=blog&amp;utm_content=26_insight_jul\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"288\" src=\"https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-2-1024x288.png\" alt=\"\" class=\"wp-image-9216\" srcset=\"https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-2-1024x288.png 1024w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-2-300x84.png 300w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-2-150x42.png 150w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-2-1536x432.png 1536w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-2-2048x576.png 2048w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-2-18x5.png 18w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-2-350x98.png 350w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.touchclass.com\/form\/whitepaper2026?utm_source=naver&amp;utm_medium=blog&amp;utm_campaign=blog&amp;utm_content=26_insight_jul\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"288\" src=\"https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-3-1024x288.png\" alt=\"\" class=\"wp-image-9217\" srcset=\"https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-3-1024x288.png 1024w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-3-300x84.png 300w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-3-150x42.png 150w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-3-1536x432.png 1536w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-3-2048x576.png 2048w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-3-18x5.png 18w, https:\/\/blog.touchclass.com\/wp-content\/uploads\/2026\/07\/CTA-3-350x98.png 350w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\uc694\uc57d \uc124\uba85: \uad50\uc721 ROI \ub300\uc2dc\ubcf4\ub4dc\ub294 \uc218\ub8cc\uc728\uacfc \ub9cc\uc871\ub3c4\ub97c \ubc84\ub9ac\ub294 \uac83\uc774 \uc544\ub2c8\ub77c \ub9e8 \uc544\ub798\uc5d0 \ub450\ub294 \uc124\uacc4\uc785\ub2c8\ub2e4. \ud559\uc2b5 \ud65c\ub3d9, \ud604\uc5c5 \uc801\uc6a9, \uc0dd\uc0b0\uc131\u00b7\ud488\uc9c8\u00b7\uc774\ub3d9\u00b7\ub9ac\uc2a4\ud06c KPI\ub97c \uce35\ubcc4\ub85c \uc5f0\uacb0\ud558\uace0 \uc778\uacfc\ub97c \uacfc\uc7a5\ud558\uc9c0 \uc54a\uc73c\uba70 \ud22c\uc790 \uacb0\uc815\uc744 \ub0b4\ub9ac\ub294 \uae30\uc900\uc744 \uc81c\uc2dc\ud569\ub2c8\ub2e4. \uad50\uc721 ROI \ub300\uc2dc\ubcf4\ub4dc\uc758 \ud575\uc2ec\ubd80\ud130 \uc9da\uc5b4\ubcf4\uba74 \uae30\uc5c5\uad50\uc721 \uc804\ubb38\uac00 \uad00\uc810\uc5d0\uc11c \ubcf4\uba74 HRD \ub300\uc2dc\ubcf4\ub4dc\uc758 \ubb38\uc81c\ub294 \uc218\ub8cc\uc728\uc744 \ubcf8\ub2e4\ub294 \ub370 \uc788\uc9c0 \uc54a\ub2e4. \ub354 \ud070 \ubb38\uc81c\ub294 \uc218\ub8cc\uc728\uc774 \ub9e8 \uc704\uc5d0 \uc788\uace0, \uc0ac\uc5c5 KPI\uac00 \ub300\uc2dc\ubcf4\ub4dc \ubc16\uc5d0 \uc788\ub2e4\ub294 \ub370 \uc788\ub2e4. \uc218\ub8cc\uc728, \ub9cc\uc871\ub3c4, \ud034\uc988 \uc810\uc218\ub294 \uad50\uc721 \uc6b4\uc601 \ud488\uc9c8\uc744 \ud655\uc778\ud558\ub294 1\uce35 \uc9c0\ud45c\ub2e4. \uadf8\ub7ec\ub098 \uacbd\uc601\uc9c4\uacfc \ud604\uc5c5 \ub9ac\ub354\uac00 \uc54c\uace0 \uc2f6\uc740 \uac83\uc740 \u201c\uad50\uc721\uc774 \uc81c\uacf5\ub418\uc5c8\ub294\uac00\u201d\uac00 \uc544\ub2c8\ub77c \u201c\uc5c5\ubb34\uac00 \ub2ec\ub77c\uc84c\ub294\uac00\u201d, \u201c\uc131\uacfc \ubcd1\ubaa9\uc774 \uc904\uc5c8\ub294\uac00\u201d, \u201c\uc5b4\ub5a4 \ud559\uc2b5 \ud22c\uc790\ub97c \uacc4\uc18d \ud655\ub300\ud574\uc57c \ud558\ub294\uac00\u201d\ub2e4. 2026\ub144 \uc790\ub8cc\ub4e4\uc740 \uc774 \uc804\ud658\uc744 \ubd84\uba85\ud788 \ubcf4\uc5ec\uc900\ub2e4. TalentLMS 2026 L&amp;D Benchmark Report\ub294 \uc870\uc9c1\uc774 L&amp;D \ud504\ub85c\uadf8\ub7a8 \uc131\uacf5\uc744 \uce21\uc815\ud560 \ub54c \uac00\uc7a5 [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":9312,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[499,961],"tags":[3022,2949,3189,91,3187,3210,3185,2990,3184,3177,856,3179,853,3121,3201,3115,3175,3176,3206,2649,3182,3186,3208,3202,3183,796,3188,3209,1889,2996,2984,3204,3111,3181,2993,2998,2999,3205,366,110],"class_list":{"0":"post-9308","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","6":"hentry","7":"category-trend","8":"category-insight","9":"tag-ai-ko","10":"tag-ai","11":"tag-dx","12":"tag-hrd","13":"tag-hris","14":"tag-hr","15":"tag-kpi","16":"tag-ld","17":"tag-learninganalytics","18":"tag-learninganddevelopment","19":"tag-lms","20":"tag-lnd","21":"tag-lxp","22":"tag-peopleanalytics","23":"tag-skillbasedpay","24":"tag-totalrewards","25":"tag-roi","27":"tag-3206","28":"tag--ko","29":"tag-3182","30":"tag-3186","31":"tag-3208","32":"tag-3202","33":"tag-3183","34":"tag-796","35":"tag-3188","37":"tag-1889","38":"tag-2996","39":"tag-2984","40":"tag-3204","41":"tag-3111","43":"tag-2993","44":"tag-2998","45":"tag-2999","46":"tag-3205","47":"tag-366","48":"tag-110"},"_links":{"self":[{"href":"https:\/\/blog.touchclass.com\/ja\/wp-json\/wp\/v2\/posts\/9308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.touchclass.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.touchclass.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.touchclass.com\/ja\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.touchclass.com\/ja\/wp-json\/wp\/v2\/comments?post=9308"}],"version-history":[{"count":2,"href":"https:\/\/blog.touchclass.com\/ja\/wp-json\/wp\/v2\/posts\/9308\/revisions"}],"predecessor-version":[{"id":9322,"href":"https:\/\/blog.touchclass.com\/ja\/wp-json\/wp\/v2\/posts\/9308\/revisions\/9322"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.touchclass.com\/ja\/wp-json\/wp\/v2\/media\/9312"}],"wp:attachment":[{"href":"https:\/\/blog.touchclass.com\/ja\/wp-json\/wp\/v2\/media?parent=9308"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.touchclass.com\/ja\/wp-json\/wp\/v2\/categories?post=9308"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.touchclass.com\/ja\/wp-json\/wp\/v2\/tags?post=9308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}