Hello! Touchclass here.
We’ve enhanced log-in security.
If there are more than 5 failed login attempts, your account will be temporarily locked for 5 minutes.
| ADMINS
After 5 consecutive unsuccessful login attempts, your account will be locked for 5 minutes.
Plus, you will be logged out due to 30 minutes of inactivity.
| LEARNERS
After 5 consecutive unsuccessful login attempts, your account will be locked for 5 minutes.
Please try again later or request to reset your password to your admin.
If your admin handles your request before the time limit, you can log in immediately.